

When Two Heads Aren't Better Than One
In case you were wondering whether or not there is, in fact, a word for everything, allow me to tell you that polycephany, the condition...


Build Yourself a Smarter Meeting
Teamwork is at the very heart of our idea of modern life. From sports to business, it's thought to be the bedrock of success. (Look at...


A Berry Gone Sour: The Demise of RIM and BlackBerry
StartFragmentHey, remember BlackBerry? In this day and age, it's basically the smartphone equivalent of asking about digital watches or...


Would YOU Work for Free?
Imagine a job where you have total freedom in how you spend your time—no meetings, no supervisors giving you pointless busywork, and no...


Saving Grandma, or: 5 Steps to Dealing With Complex Systems
Last week’s blog dealt with the inherent threat in complex systems, specifically your Grandmother, (or really, anybody’s Grandma) and...


What Your Grandma and Corporations Have in Common
Imagine your grandma just celebrated her 85th birthday. She's beginning to forget things, but her doctor has reassured you that since, if...


The Lowdown on Luck
“Good luck!” It’s a common expression in our lexicon. Obviously, on a gut level we have some sense of the importance of luck—that is,...


Transference Bias: A Tale of Bloody Wars, Baby Kings, and Bad Bosses
There was a time, and it was not so long ago, that conventional wisdom said if you were born into nobility, you possessed a set of...


Einstein, Allie Brosh, and the Secret to Procrastinating With Style
When you contemplate your life, wondering what it means to be alive, it’s unlikely the first thing that came to mind was ‘office work.’...


The Final Word on Word-of-Mouth
Let’s start at the location where every single sale begins. I’m talking, of course, about a customer’s brain. Inside each customer’s...